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Privacy Policy

VITA-ELECTRIC FOODS LTD® trading as; VITA-ELECTRIC SKIN & HAIR® is a privacy conscious company strongly committed to your right to privacy.

This statement defines our commitment to protecting the privacy of our customers. By submitting identifying data, you agree to Vita-Electric’s® use of such data as described in this privacy statement. Accordingly, we have designed this privacy policy to give you a scope of how we collect, use, and disclose your personal data/information.

It is highly important that you carefully study and understand this privacy policy statement as stated below.

When you register on the Vita-Electric® websites, your personal data and information are hosted on our internal servers meaning that only authorised personnel will be able to view your personal information submitted when ordering our products. Vita-Electric® retains absolutely all the information submitted to make your repeat use with Vita-Electric® more efficient, practical and relevant.

Every personal information we gather is done by lawful and fair means with the knowledge and/or consent of the individual concerned. Ideally, we have identified the purposes for which information is being collected, and we will always stand by those purposes for other ancillary means. We will never disclose any personal data/information, nor sell, share or trade any of your personal information you supply to us with any third parties unless we obtain the permission of the individual concerned or as required by the UK law.

Personal Information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

What we do with the information we collect
We collect this information to understand your needs and to tailor our products and services to meet those needs and for the following reasons:

  • To improve our products and services.
  • To keep you updated about new products, special offers, services, or other information which we believe may be of interest to you.
  • To contact you for market research purposes and to customize the website according to your interests.

It is important that the personal data should be accurate as possible. It should be accurate, complete, and up-to-date. We will protect this personal information using cost-effective security safeguards against loss or theft, unauthorized access, and disclosure.

Vita-Electric® will only retain collected personal information for as long as we deem it necessary for our mutual benefits. We strive to continue conducting our business in accordance with the appropriate principles and laws to ensure that the confidentiality of personal information is protected and maintained.

We may disclose personal information only if legally required or requested by a governmental entity. At the point of the request, we may transfer the information with or without your consent.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioural Advertisement
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to Privacy Statement
If there is a need for Vita-Electric® to change/or update its Privacy Policy statement, we will post all changes here for you to recognise. Vita-Electric; ® we will always welcome your comments concerning this statement. If at any time, you wish to have your data withdrew and erased, please feel free to contact us, and we will remove all data upon receipt of the request.
Please send us a mail via info@vita-electricskinhair.com or telephone at:
Tel: (+44) (0)203-667-2724
Mobile: +447816-100-150

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VITA-ELECTRIC SKIN & HAIR®

120 New Cavendish Street, St, Fitzrovia, London, W1W 6XX

 (+44) 0203-667-2724

info@vita-electricskinhair.com

For a real time assistance, contact us on WhatsApp!

(+44) 07816-100-150

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